If you’re a skilled medical billing and coding professional looking for meaningful work, firsthand has an opening you’ll want to see. The company supports individuals living with serious mental illness (SMI) through a holistic, team-based approach — and now they’re hiring a Medical Billing & Coding Specialist to join their growing team.
This isn’t just another billing job. firsthand is on a mission to change how society supports those affected by SMI, and every team member plays a key role in making that happen.
About firsthand
firsthand is redefining community-based healthcare for people with serious mental illness. Their model combines peer recovery specialists, clinicians, and benefits experts who walk beside each client to help them reconnect with life, health, and stability.
The organization partners with major health plans to reduce unnecessary hospital use and increase access to the right care. Working here means being part of something that actually changes lives.
About the Role
As a Medical Billing & Coding Specialist, you’ll handle the end-to-end coding and billing process for clinical services. This role is vital for ensuring that firsthand’s healthcare providers are accurately reimbursed and that all documentation aligns with federal and payer guidelines.
You’ll also serve as a guide to clinicians, helping them understand proper coding practices and improving documentation accuracy.
Key Responsibilities:
- Review and assign ICD-10, CPT, and HCPCS codes accurately
- Prepare and submit claims, and resolve denials or rejections
- Educate team members on compliant coding and billing practices
- Maintain EHR and clearinghouse systems with complete encounter data
- Audit and correct coding errors to reduce compliance risks
- Recommend process improvements and update coding procedures
What firsthand is Looking For:
- 4+ years of experience in medical billing and coding
- Certification as CPC (AAPC) or CCS (AHIMA) required
- Familiarity with Medicare, Medicaid, and commercial payers
- Strong knowledge of ICD-10-CM, CPT, and HCPCS coding
- Excellent communication, attention to detail, and problem-solving skills
Bonus points if you have the Certified Risk Adjustment Coder (CRC) credential.
Job Details
- Position: Medical Billing & Coding Specialist
- Type: Part-time (potential for full-time based on performance)
- Location: Remote
- Pay: Competitive hourly rate
- Benefits (for full-time employees):
- Health, dental, and vision coverage
- 401(k) with match
- 16 weeks parental leave
- 15+ vacation days
- Inclusive and supportive company culture
Why Work at firsthand
This is more than just a billing role — it’s an opportunity to use your expertise to help people who truly need it. firsthand values empathy, respect, and teamwork. You’ll be part of a mission-driven organization that combines data, compassion, and clinical excellence to make a difference every day.
If you want your work to have purpose and impact, firsthand is where you’ll find it.